Terms & Conditions
Last Updated: 03 October 2026
Welcome to Mahum.lk. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.
1. About Mahum.lk
Mahum.lk is an online store specializing in sewing and craft supplies, including sewing supplies, craft and hobby supplies, threads, beads, buttons, cutting and measuring tools, and garment construction supplies.
These Terms & Conditions apply to your use of www.mahum.lk and purchases made through our website.
2. Use of Our Website
You agree to use the Mahum.lk website only for lawful purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our website or systems.
- Interfere with the operation or security of the website.
- Copy, reproduce or misuse website content without permission.
- Provide false or misleading information when placing an order.
We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers or website.
3. Product Information
We make reasonable efforts to ensure that product names, descriptions, images and other information displayed on our website are accurate.
However, actual product colors, appearance, packaging or other details may vary slightly from the images displayed on the website due to photography, lighting, screen settings or manufacturer changes. If you have questions about a product before placing an order, please contact us for clarification.
4. Product Availability
All products are subject to availability.We reserve the right to update product availability, discontinue products or limit quantities without prior notice.
If a product becomes unavailable after you place an order, we will contact you and discuss the available options.
5. Prices
All product prices displayed on the website are subject to change without prior notice. We make reasonable efforts to ensure that prices are displayed accurately. However, if an obvious pricing or information error occurs, we reserve the right to correct the error and contact the customer regarding the affected order.
Applicable delivery charges, where any, may be added to the order during checkout.
6. Promotions and Discounts
Promotional offers, discounts and special prices may be subject to specific terms and conditions. Unless otherwise stated:
- Promotions are available for a limited period.
- Promotional offers cannot necessarily be combined with other offers.
- We reserve the right to modify or end a promotion where necessary.
Any specific conditions relating to a promotion will be communicated with the relevant offer.
7. Placing an Order
When you place an order through Mahum.lk, you are responsible for providing accurate and complete information required to process your order. After an order is submitted, you may receive an order confirmation through the contact details provided.
An order confirmation does not necessarily guarantee that the order can be fulfilled. Orders may be subject to product availability, payment confirmation and other necessary verification.
8. Payments
Payments for orders placed through the website must be made using the payment methods available at checkout.
You agree to provide accurate payment and billing information. Where payments are processed through third-party payment providers, those providers may apply their own terms and conditions.
9. Delivery
Orders are delivered according to our Shipping Policy.
Delivery times, delivery charges and other shipping conditions are explained in our Shipping Policy. Please ensure that the delivery information provided when placing your order is accurate and complete.
10. Returns, Exchanges and Refunds
Returns, exchanges and refunds are handled according to our Returns & Refund Policy. Please review that policy before placing an order if you have questions about eligibility, returns or refunds.
11. Order Cancellation
You may contact us as soon as possible if you wish to cancel an order. Cancellation may not be possible once an order has been processed or dispatched.
Any applicable cancellation, return or refund will be handled according to the relevant circumstances and our Returns & Refund Policy.
12. Intellectual Property
Unless otherwise stated, the content available on Mahum.lk, including text, logos, graphics, photographs, product information, page designs and other materials, belongs to or is used by Mahum.lk with appropriate permission.
You may not reproduce, modify, distribute, publish or commercially use our website content without prior permission.
13. Third-Party Services and Links
Our website may contain links to or use services provided by third parties. Third-party services operate independently and may have their own terms and privacy policies.
Mahum.lk is not responsible for the content, policies or practices of third-party websites or services that we do not control.
14. Website Availability
We make reasonable efforts to keep Mahum.lk available and functioning properly.
However, we cannot guarantee that the website will always be available, uninterrupted or free from technical errors. The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.
15. Limitation of Liability
Mahum.lk will take reasonable steps to provide accurate information and reliable services. To the extent permitted by applicable law, Mahum.lk will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, third-party service failures, delivery delays or events that could not reasonably be prevented.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
16. Privacy
Your use of Mahum.lk and the handling of your personal information are also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use and protect personal information.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements. Updated terms will be published on this page, together with the revised Last Updated date.
Your continued use of the website after changes are published means that you acknowledge the updated Terms & Conditions.
18. Applicable Law
These Terms & Conditions are intended to be governed by the applicable laws and regulations of Sri Lanka. Any disputes relating to the use of Mahum.lk or purchases made through the website will be handled in accordance with applicable Sri Lankan law.
19. Contact Information
If you have any questions regarding these Terms & Conditions, you can contact us:
WhatsApp / Phone: +94 75 560 0099
Email: sales@mahum.lk
Mahum.lk
Sewing & Craft Supplies